Contact Total Wound Supply
Your Trusted Partner in Specialty Wound Care
Next Day Shipping
Providing 6 years “Clawback” Protection on select grafts
Easy Purchasing
Total Wound Supply
Total Wound Supply is your trusted partner in specialty wound care, offering an extensive range of graft products from various manufacturers to promote the healing of challenging wounds. Serving clients across the United States, we are dedicated to meeting your specific wound care needs with our comprehensive selection of high-quality graft solutions.
Thank you for visiting Total Wound Supply today. We value your interest and appreciate the opportunity to connect. Whether you have inquiries or need assistance, we’re here to assist. Our contact form is for general inquiries. If you have a question about a specific product, or are ready to purchase, click one of the buttons in the banner below.
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Total Wound Supply FAQ
How quickly can I expect delivery after placing an order?
Delivery times vary depending on the product and location. Typically, orders are processed and shipped within 24 hours of confirmation. Standard shipping takes 2–3 business days, with next-day shipping available upon request.
Do you offer training or support for using your products?
Yes, we offer comprehensive training resources and ongoing support for healthcare providers to ensure the proper use of our skin substitutes.
What types of grafts do you offer?
Total Wound Supply distributes a range of high-quality allografts, including single to quad-layered amniotic and synthetic collagen allografts from leading brands in the United States.
What is the Clawback Protection/Billing Service Guarantee?
Our Clawback Protection/Billing Service Guarantee offers complete protection for your practice by reviewing each billing submission for accuracy in compliance with current Medicare requirements. In the case of an overpayment notice, we provide legal assistance throughout the entire appeal process.
Is there someone I can contact if I need assistance?
Absolutely. You can reach us at 817-796-6885 or email us at info@totalwoundsupply.com. We strive to respond to all inquiries within 24–48 hours.
What should I do if I receive the wrong product, or the product arrives damaged?
If you receive an incorrect or damaged item, please contact our customer service team at 817-796-6885 or email us at info@totalwoundsupply.com. We will assist you in resolving the issue promptly.
How do I place an order for skin substitutes?
Orders can be placed easily through our online portal, via phone, or by email. For more detailed instructions, please follow this link to get started!
What is the shelf life of your skin substitutes?
Shelf life varies by product, typically ranging from 12 to 60 months when stored at ambient temperature. For specific product details, refer to the packaging or contact one of our account managers.
Are there specific indications for each type of skin substitute?
Yes, each product has specific indications based on wound type and severity, as outlined in their Instructions For Use (IFU). Please consult our product guide or speak with an account manager for personalized recommendations.
Is there a minimum order quantity for skin substitutes?
There is no minimum order quantity or required dollar amount for orders.
Are your skin substitutes covered by insurance?
Most of our products are covered by Medicare Part B and supplemental insurance. We also offer a select range of products covered by commercial insurance and Medicare Advantage Plans. For more details, contact our team at info@totalwoundsupply.com.